Blackbelt Librarians

BLACKBELT LIBRARIANS training session was held on May 7, 2010 at Racine Public Library. Mary, Janice & Sandi attended this all-day session given by Warren Graham, lecturer and author of 2 books-BLACKBELT LIBRARIANS and ADVANCED BLACKBELT LIBRARIANS. The class was extremely informative and humorous. Mary even got in on some roll-playing with Mr. Graham. He doesn't believe in handouts, so lots of note-taking was happening. At our May's staff meeting, notes will be available for each of you. Mr. Graham mostly spoke of our "REALITY IMPAIRED PATRONS", rules for library use, problem patrons, ABCC's of opponent emotional levels, and library do's and don'ts. Always a favorite was the question and answer time. I have read Mr. Grahams books, but hearing & seeing the author/speaker was 100 times better! We are very glad we had the opportunity to train with Mr. Graham. Janice & I also had a short in-house library tour by Mary Lou Nordstrom-head cataloger at Racine. They are going to be doing some remodeling and shifting of areas very soon. Besides Delavan, I believe only one from Lake Geneva and Elkhorn, as well as the whole Racine staff (library was totally closed for the day) attended. This was definitely a class worth taking if it is offered again. Sandi